Changing Your Institution
TSAC Portal & FAFSA

Changing Your Institution 

If you need to change the college listed on your TSAC Student Portal or FAFSA, you will need to complete the steps outlined below. Having the correct institution listed on your 2024-2025 FAFSA and your TSAC Student Portal will ensure that your scholarships and financial aid are sent to the correct college.

Updating your TSAC Student Portal*

Click here to log into your TSAC Student Portal.

1. Once you click the link above, enter the username and password you created when you applied for TN Promise.
   • If you forgot your username and/or password, click Forgot username or password?
   • If you forgot your password, click the Forgot your password? Click here link. Enter your email address, the last four digits of your Social Security Number and your date of birth. Click Submit. A temporary password will be sent to the email address you provided when you applied for TN Promise. The temporary password will expire in one hour. It is suggested that you copy and paste the temporary password from the email into the password field.
2. You may be prompted to answer one of the security questions you chose when you applied for TN Promise. Check the box next to Register this computer to skip this step next time you login from this computer. Click Continue.
3. The next page will show the image you chose. If it is the correct image, enter your password and click Log In.
4. Under the Grants and Scholarship Program Information section, you will see Academic Year 2023-2024*** as well as a list of program names and the institutions (program names include TSAA Tennessee Grants, HOPE Scholarship, HOPE Access Grant, Wilder-Naifeh Technical Skills Grant, Tennessee Promise).
5. You will see a Transfer School button for each program. You may click on any button and update the institution which will update all programs.
6. Select the correct institution from the drop down box. Click Process Transfer Request.
7. Click on View Financial Summary on the top right hand corner to return to your student portal. You should see that the institution was changed under the Grants and Scholarship Program Information section.
8. When you are finished, click Log Out. Please keep your username and password for the TSAC Student Portal in a safe place.

If you need help accessing your student account, or if the portal says there is already an account associated with your information, please call the TSAC Helpline at 1-800-342-1663 or email [email protected]. 

***If you are a class of 2024 high school graduate, you will update the 2024-2025 Academic Year. 

Updating your 2024-2025 FAFSA*

1. Go to FAFSA.gov and log in using your FSA ID.
2. Select the submitted 2024-2025 FAFSA Form. 
3. Select the processed 2024-2025 FAFSA submission in the My Activity section. 
4. Select the Add or Remove Schools button.
5. Search for the school by entering either the school code or the city, state and/or school name and then select Search. 
6. Select the school from the search results. The school's Federal School Code will appear in the form. This means the school has been added.  
7. Submit the update. 
8. Resign and resubmit the 2024-2025 FAFSA form. 

IF YOU HAVE CHANGED THE COLLEGE CHOICE ON YOUR FAFSA, YOU NEED TO MAKE SURE YOUR TSAC STUDENT PORTAL IS UPDATED AS WELL.